Challenge
Moncler asked Moko to analyse and draw up a Blueprint and develop an innovative custom platform dedicated to improving the shopping experience for Buyers.
Develop a tool to support Sellers and Area Managers in presenting products and finalising orders.
Solution
Building a platform for:
- Buyer → Webapp and iOS app
- Seller and Area Manager → iOS App
The platform is intended to:
- monitor the list of scheduled appointments
- connect easily and quickly to the meeting platform
- share product info sheets (features, colours, cost, etc.) directly from CRM
- view the progress and status of the order in progress
Particular attention was paid to the testing phase.
Result
Creation of an intuitive and easy-to-navigate interface with dedicated UX/UI, single sign-on and accessibility technologies.
Simplified Buyer/Seller interaction and remote order management.
Creation of dedicated functions for Area Managers to support sellers during the sales process.
